Refund policy

Thank you for shopping at FSI Apparel. We hope your merch exceeded expectations, but if you are not completely satisfied, we are here to help!

Return / Refund Policy

Thank you for shopping at FSI Apparel. We appreciate your business and want to ensure that your shopping experience with us is exceptional! Please carefully review our policy regarding returns and refunds:

Returns and Refunds

All sales are final. FSI Apparel does not accept returns or exchanges. Once an order is processed, we cannot offer a refund or exchange for any purchase.

We ensure that all products are of high quality and checked for defects before shipping. Our products are accurately depicted on the website, so please review your order carefully before finalizing.

Non-refundable Items

The following items are non-refundable:

Customized or personalized items

Items purchased on sale or with a discount

Any merchandise marked as "Final Sale"

Damaged or Incorrect Items

We strive for complete accuracy and quality. However, if you receive an item that is incorrect or damaged upon arrival, please contact us within 48 hours of receiving your order:

Provide photographic evidence of the incorrect or damaged item.

Include a detailed description of the issue.

Upon review, if we determine that the item was damaged in transit or a fulfillment error occurred, we may offer a replacement or store credit at our discretion.

Contact Us

We value your satisfaction and are here to assist with any concerns or special requests regarding your order. Please don’t hesitate to contact us:

Email: fitstronginspired@gmail.com         

Phone: 226 340 0537    

 

Our customer service team is available to provide support and answer any questions you may have. We aim to respond to all inquiries within 48 hours.

Thank you for choosing FSI Apparel. We look forward to serving you with exclusive and exceptional products and service.